← Back

Privacy Policy

Last updated: July 2025
Welcome to Jukeboxd. This Privacy Policy explains how Jukeboxd ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website (getjukeboxd.com), use our mobile app ("Jukeboxd" on the Apple App Store), or interact with any other site, application, API, or embedded content we operate (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Information We Collect: We collect information that you provide directly to us, as well as information generated through your use of the Service. This includes: Personal Information: When you create an account, register, or interact with the Service, we may collect your name, email address, username, password, age (to verify you are at least 16 years old), profile picture, and any other information you choose to provide, such as biographical details or preferences related to live music events and DJ sets. User-Generated Content: Reviews, ratings, lists, comments, and other content you post on the Service, including any associated metadata like timestamps and location data (if you enable it). Usage and Device Information: Data about how you interact with the Service, such as IP address, browser type, device identifiers, operating system, pages viewed, time spent, and navigation patterns. We also collect analytics data to understand user behavior. Payment Information: For subscriptions processed through the Apple App Store, we do not directly collect or store your payment details; this is handled by Apple Inc. However, we may receive limited transaction data from Apple to manage your subscription. Other Data: If you contact support, we collect the details of your inquiry. We may also collect information from third-party services if you link accounts (e.g., social media logins). We do not collect sensitive personal information such as financial details (beyond what's necessary for subscriptions via Apple) or health data unless you voluntarily provide it in your content.
2. How We Use Your Information: We use the information we collect to operate, maintain, and improve the Service, including: Providing and personalizing the Service, such as displaying relevant music reviews, recommendations, and community features. Managing user accounts, processing subscriptions (via Apple), and facilitating interactions like following users or liking content. Communicating with you, including sending service-related emails (e.g., account verification, updates) and occasional marketing emails about new features, events, or promotions. You can opt out of marketing communications at any time. Analyzing usage to improve the Service, detect and prevent abuse, and enhance user experience. Complying with legal obligations, enforcing our Terms, and protecting the rights, safety, and property of users and the public. For any other purpose with your consent. We do not sell your personal information to third parties. However, we may use aggregated or anonymized data for research or statistical purposes.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance user experience, persist sessions, prevent frequent logouts, and collect usage data. Cookies help us remember your preferences and analyze traffic. You can manage cookie preferences through your browser settings. Note that disabling cookies may limit some features of the Service.
4. Third-Party Services and Sharing: We may share your information with third parties in limited circumstances: Service Providers: We use third-party vendors for analytics (e.g., Google Analytics), payment processing (Apple Inc.), and other services. These providers may access your data to perform tasks on our behalf and are obligated to protect it. Legal Requirements: We may disclose information if required by law, such as in response to subpoenas, court orders, or to prevent harm. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. With Your Consent: For example, if you link your account to external services like social media or music platforms (e.g., Spotify), we may share data as needed. The Service may contain links to external sites. We are not responsible for their privacy practices.
5. Data Retention and Deletion: We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Deleted content (e.g., reviews) is removed immediately and not stored. You can request access to, correction of, or deletion of your data by contacting us. We will respond to such requests in accordance with applicable laws, such as the California Consumer Privacy Act (CCPA) for eligible users. If you delete your account, we will remove your personal information, though some anonymized data may remain for analytics.
6. Data Security: We implement reasonable security measures, such as encryption and access controls, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users as required by law.
7. Children's Privacy: The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information. Parents or guardians who believe we have collected data from a child under 13 should contact us immediately.
8. International Data Transfers: Your information may be processed and stored in the United States or other countries where we or our service providers operate. By using the Service, you consent to the transfer of your data to these locations, which may have different data protection laws than your country.
9. Your Rights and Choices: Depending on your location, you may have rights under privacy laws, including the right to access, correct, delete, or opt out of the sale of your personal information (note: we do not sell data). To exercise these rights, contact us. We will not discriminate against you for exercising your rights.
10. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Changes are effective immediately upon posting. We will notify you of material changes via the Service or email. Your continued use of the Service after changes constitutes acceptance.
11. Contact Us: For any questions, concerns, or disputes regarding this Privacy Policy, or to request access to or deletion of your data, please contact our support team at team@getjukeboxd.com.
By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.